18/2/26: the insurer may be deciding your complaint

Who actually decides how a student complaint is resolved

Wonkhe examines how professional indemnity insurance shapes universities’ responses to student complaints — insurers can discourage admissions of fault, restrict what can be offered in settlement, and slow a process that already takes months. If you are making a complaint, the practical consequence is that the first response is often a legal position rather than an answer, and the escalation route exists for exactly that reason.

Wonkhe, 18 February

A charity marks eight years of social mobility awards

upReach has held its eighth annual celebration of students from lower-income backgrounds who have reached competitive graduate roles. The organisation runs free programmes — mentoring, employer introductions, application support — that students qualify for on household income and that far fewer people apply to than are eligible. Graduate jobs in the UK covers what else is available.

Redbrick, 18 February

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